I can't see the Outbox folder in Outlook 2010, how do I make it visible? Also, it would be useful to be able to delete a message, if I decide not to send it and I have a two minute delay after pressing the Send button. Share improve this question. Edited Dec 18 '14 at 12:22. May 20, 2019 Normal behaviour on my Outlook client: sent emails are deleted from 'outbox' folder and go to 'sent items' folder on my MS Outlook client on my laptop. When looking to 'folder size' (right click on 'outbox' properties folder size button local data tab) folder is 0 ko.
admin | Modified: August 24th, 2018 | MS Outlook
Introduction: –
If you are getting stuck in finding Outbox folder or other IMAP folders in Outlook. Then you are at right place. Find the complete guide for query “how do you find outbox folder in outlook 2013, 2010, 2007”. The same query can be asked as “how to subscribe IMAP folders in Outlook”.
Steps to Find Missing Outbox Folder in Outlook
The outlook stores entire incoming emails into inbox folder and outgoing emails into outbox folder. But in many situation users unable to find outbox folder. Outlook also creates a folder list like the draft, sent items, deleted items, archive, junk email folder etc. In this situation, the user needs to subscribe IMAP folders in Outlook. Perform the steps listed below to find missing outbox folder in Outlook. This method is applicable for Outlook 2016, 2013, 2010 and 2007 versions.
- Open your Outlook Mail Client.
- Right-click on your IMAP mail id to find IMAP folder list.
- Select IMAP Folders and hit Enter.
- Now click on Query.
- From the list of folders select required folders and hit Subscribe.
Note: – To select more than one folder, simply press Ctrl key and select multiple folders.
How to Update IMAP Folder List in Outlook
If your created folder is not in the IMAP folder list. Then you need to update the folder list. Update this list until your created folder appears. After updating this list you can easily subscribe IMAP folder in outlook. Perform the following steps:
- Open Outlook and Right-click on your IMAP Account.
- Select Update Folder List and hit Enter.
Note: – After updating imap folder list you can find missing outbox folder in Outlook easily by following above method.
Final Words
The above-mentioned steps are applicable for all Outlook version to find missing outbox folder or to subscribe IMAP folder in Outlook. I hope that this effort will help you to fix this issue easily and quickly.
The article explains how you can quickly remove or resend emails that are stuck in your Outbox. The solutions work on all systems and all versions of Outlook 2003 to Outlook 2016.
An email message may become stuck in Outlook because of different reasons. You can find the detailed information about the causes and remedies in this article: Why an email is stuck in Outbox and how to fix this.
But no matter what the reason is, you need to get a stuck e-mail out of the Outbox somehow. In fact, there are several ways you can remove a hanging message and we are going to cover them from simplest to more complex.
How to resend a message stuck in the Outbox
A very simple two-step method that you should try first.
- Drag the stuck message from the Outlook Outbox to any other folder, e.g. to Drafts.
- Switch to the Drafts folder, open the message and click the Send button. That's it! The message will be sent.
Tip. Before moving a stuck message to the Drafts folder, go to the Sent Items folder and check if the message was actually sent. If it was, delete the message from the Outbox since there is no need to perform the steps above.
How to remove a stuck email from the Outbox
A quick and easy way to delete a hanging message.
If the message has been hanging in your Outbox for a while and you don't actually want to sent it anymore, follow the below steps to delete it.
- Go to the Outbox and double click a stuck message to open it.
- Close the message.
- Right-click the message and choose Delete from the context menu.
Set Outlook to work offline and then remove a stuck message
A general solution that works in most cases.
If the previous method did not work for you, e.g. if you are continuously getting 'Outlook has already begun transmitting this message', then you will have to invest a couple more minutes and go through the below steps.
Tip: Before you proceed, make sure you have given Outlook enough time to complete sending. For example, if you are a sending an email with heavy attachments, the process may take up to 10 - 15 minutes or even longer, depending on your Internet bandwidth. So, you may be thinking the message is stuck while Outlook is doing its best to transmit it.
- Set Outlook to Work Offline.
- In Outlook 2010, 2013 and 2016, go to the Send/Receive tab, Preferences group and click 'Work Offline'.
- In Outlook 2007, 2003 and lower, click File > Work Offline.
- Close Outlook.
- Open the Windows Task Manager. You can do this by right clicking the taskbar and choosing 'Start Task Manager' from the pop-up menu or by pressing CTRL + SHIFT + ESC. Then switch to the Processes tab and verify that no outlook.exe process is there. If there is one, select it and click End Process.
- Start Outlook again.
- Go to the Outbox and open a hanging message.
- Now you can either delete the stuck message or move it to the Drafts folder and remove the attachment if it is too big in size and this is the root of the problem. Then you can try to send the message again.
- Bring Outlook back on-line by clicking the 'Work Offline' button.
- Click Send/Receive and see if the message is gone.
Create a new .pst file and then delete a stuck email
A more complex way, use it as the last resort if none of the above methods worked a treat.
- Create a new .pst file.
- In Outlook 2010, 2013 and 2016, you do this via File > Account Settings > Account Settings… > Data Files > Add…
- In Outlook 2007, 2003 and older, go to File > New > Outlook Data File…
Name your new .pst file, e.g. 'New PST' and click OK. - Make the newly created .pst file the default one. In the 'Accounting Settings' window, select it and click the 'Set as Default' button.
- Outlook will show the 'Mail Delivery Location' dialog asking you if you really want to change the Default Outlook Data file. Click OK to confirm your choice.
- Restart Outlook and you will see that your original .pst file shows up as an additional set of folders. Now you can easily remove the stuck email message from that secondary Outbox.
- Set the original .pst file as the default delivery location again (see step 2 above).
- Restart Outlook.
That's all! I hope at least one of the above techniques has worked for you. If you still have a message stuck in your Outbox, don't hesitate to leave a comment and we will try to make it send.